NOTE: Online scheduling may not work on all mobile devices. If you are scheduling a New Patient Visit your visit is not confirmed upon initial schedule and must be approved. If approved you will receive an email, if your request is denied you will receive a phone call with alternative dates of scheduling.

Cancellations and Rescheduling: You cannot cancel or reschedule an appointment online. Please email or call us directly to coordinate a schedule change.

New Patient Visit: We ask that you provide a credit card on file before we can approve your new patient visit request to reduce late cancellation and missing appointments. We have a 24 hour cancellation policy and you will not be charged if you cancel outside of that window. By scheduling you are agreeing to this cancellation policy and will be auto charged to card on file for 50% of the visit cost for the time scheduled for missed appointments.

You will be sent new patient paperwork via email. Paperwork must be completed 48 hours before your appointment or your appointment will be cancelled. You will receive a phone call or email if we are cancelling your appointment due to a paperwork issue to work to resolve that before losing your spot.

  • Dr. Stokely is no longer accepting new patients unless a direct referral from another provider in certain circumstances. She encourages all referrals to schedule with Dr. Hannes, Dr. Kinsel, Dr. Bowen, Dr. Mattax or McKinstry who she oversees.

  • Dr. Rak is accepting new patients with usually a 6month wait to get in, new patient visits cannot be scheduled online and new patients will need to call the office to schedule. He encourages referrals being sent to him to schedule with Dr. Amy Curtis, Dr. Sarah Bedford or Dr. Kate Mattax if needing to be seen sooner. Patients can also transfer care from other providers to Dr. Rak when he becomes available.

  • Dr. Hearst is taking new patients on a limited basis. If new appointments are too far out for a patient it is recommended they schedule with Drs. Curtis or Bedford. New patient visits cannot be scheduled online and new patients will need to call the office to schedule.

  • Dr. Spriggs is taking new patients on a limited basis. If new appointments are too far out for a patient it is recommended they schedule with Drs. Bowen, Hannes, Kinsel, McKinstry or Mattax. New patient visits cannot be scheduled online and new patients will need to call the office to schedule.

  • Kristy Fassio, LMHC can only be scheduled by calling the office. She is only accepting existing clients from her prior practice and will be accepting new clients likely later in fall of 2023.

  • Kailina is not taking new patients. Call the office to get on our acupuncture wait list with spots opening later in 2024.

  • All other providers are accepting new patients.

Telehealth:

If scheduling a telehealth visit with our ND providers we can see you if you are located in one of the following states, if you are located in a non-listed state we cannot see you until you return to a state that is listed below:

Washington, California (Drs Stokely, Hannes and Rak only), Nevada, South Dakota, Nebraska, Missouri, Louisiana, Alabama, South Carolina, North Carolina, Kentucky, West Virginia, Wyoming, Texas, Oklahoma, Arkansas, Iowa, Mississippi, Illinois, Wisconsin, Michigan, Vermont, Georgia, Florida, New York, Delaware, Indiana, Ohio, New Jersey