NOTE: Online scheduling may not work on all mobile devices. If you are scheduling a New Patient Visit your visit is not confirmed upon initial schedule and must be approved. If approved you will receive an email, if your request is denied you will receive a phone call with alternative dates of scheduling.

Cancellations and Rescheduling: You cannot cancel or reschedule an appointment online. Please email or call us directly to coordinate a schedule change.

New Patient Visit: We ask that you provide a credit card on file before we can approve your new patient visit request to reduce late cancellation and missing appointments. We have a 24 hour cancellation policy and you will not be charged if you cancel outside of that window. By scheduling you are agreeing to this cancellation policy and will be auto charged to card on file for 50% of the visit cost for the time scheduled for missed appointments.

You will be sent new patient paperwork via email. Paperwork must be completed 48 hours before your appointment or your appointment will be cancelled. You will receive a phone call or email if we are cancelling your appointment due to a paperwork issue to work to resolve that before losing your spot.

  • Dr. Stokely is no longer accepting new patients unless a direct referral from another provider in certain circumstances. The front desk can assist you in scheduling with providers who are mentored by her.

  • Dr. Rak is accepting new patients and typically has a 6+ month wait to get in, new patient visits cannot be scheduled online and new patients will need to call the office to schedule.

  • Dr. Hearst and Dr Spriggs are taking new patients on a limited basis. New patient visits cannot be scheduled online and new patients will need to call the office to schedule.

  • Kristy Fassio, LMHC can only be scheduled by calling the office. Kristy typically has a waitlist for new clients.

  • All other providers are accepting new patients.

  • If the wait time for your desired provider is too long, the front desk can assist you in scheduling with a provider who has similar clinical interests. We allow patients to transfer care to their desired provider at a later date if needed.

Telehealth:

If scheduling a telehealth visit with our ND providers, we can see you if you are located in one of the following states:

Washington, California (Drs Stokely, Bedford, Rak and Stockton only), Oregon (Dr. Hofkosh-Hulbert only), Colorado (Dr. Brynn Olinger), Nevada, South Dakota, Nebraska, Missouri, Louisiana, Alabama, South Carolina, North Carolina, Kentucky, West Virginia, Wyoming, Texas, Oklahoma, Arkansas, Iowa, Mississippi, Illinois, Michigan, Vermont, Georgia, Florida, New York, Delaware, Indiana, Ohio, New Jersey

If you are located in a non-listed state we cannot see you until you return to a state that is listed above.